TERMS & CONDITIONS
Last updated: June 2026
By accessing souflanme.com or purchasing any product, you agree to the following terms. Please read carefully before using our website or placing an order.
About Souf Lanmè Souf Lanmè is a faith-rooted wellness and devotional brand based in the United States, operating at souflanme.com. We offer digital products and print-on-demand physical goods.
Acceptance of Terms By using our website, subscribing to our email list, or making a purchase, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them.
Products and Services Souf Lanmè offers digital products (PDF devotionals, prayer journals, guides, and other downloadable content) and print-on-demand physical products (apparel, accessories, notebooks, and other goods produced and fulfilled by Printify and its print partners).
Intellectual Property All content on souflanme.com — including text, graphics, logos, product designs, and devotional content — is the intellectual property of Souf Lanmè and is protected under United States copyright law. When you purchase a digital product, you receive a personal, non-transferable, non-commercial license for private devotional use only. You may not reproduce, distribute, resell, or share any digital product or claim our work as your own.
Pricing and Payment All prices are listed in US Dollars. We reserve the right to change pricing at any time. Payment is processed securely through third-party payment processors. We do not store your payment information.
Digital Product Delivery Digital products are delivered via download link to the email address provided at checkout. Please provide a valid email address. We are not responsible for delivery failures caused by incorrect email addresses, spam filters, or storage limits. If you experience issues with your download, contact us at hello@souflanme.com within 7 days of purchase.
Print-on-Demand Products Physical products are produced and fulfilled by Printify and its third-party print partners. Production and shipping timelines are estimates and may vary. Souf Lanmè is not responsible for delays caused by Printify, carriers, customs, or circumstances beyond our control.
Disclaimer Our products and content are provided for personal devotional, spiritual, and inspirational purposes only. Nothing on souflanme.com constitutes professional theological, medical, psychological, or legal advice.
Limitation of Liability To the fullest extent permitted by law, Souf Lanmè shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or content. Our total liability shall not exceed the amount paid for the product in question.
Third-Party Links Our website may link to third-party platforms including YouTube, Instagram, and TikTok. We are not responsible for the content or practices of those platforms.
Governing Law These Terms are governed by the laws of the United States.
Changes to These Terms We reserve the right to update these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms.
Contact hello@souflanme.com · souflanme.com
PRIVACY POLICY
Last updated: June 2026
Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights.
Who We Are Souf Lanmè operates souflanme.com, a faith-rooted devotional and wellness brand based in the United States. For privacy inquiries: hello@souflanme.com.
Information We Collect We collect information you provide directly — your name and email when you subscribe to our list, and your name, email, and shipping address when you make a purchase. Payment information is processed securely by third-party processors; we never see or store your full payment details. We also collect basic analytics data (pages visited, device type, time on site) and email engagement data (open rates, clicks) through our email platform Kit (formerly ConvertKit).
How We Use Your Information We use your information to process and fulfill orders, deliver digital product download links, send devotional content and newsletters (only if you have subscribed), respond to support requests, improve our website and products, and comply with legal obligations. We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Email Marketing If you subscribe to our email list, you consent to receive devotional content, product updates, and community communications from Souf Lanmè. Every email includes an unsubscribe link. You may opt out at any time. Our list is managed through Kit (ConvertKit) — their privacy policy is available at convertkit.com/privacy.
Third-Party Services We work with Printify (order fulfillment), Kit/ConvertKit (email marketing), payment processors such as Stripe or PayPal, Hostinger (website hosting), and Google Workspace (business email). Each operates under their own privacy policies.
Cookies Our website may use cookies to improve your experience and gather basic analytics. You can control cookie settings through your browser.
Data Retention We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion at any time by contacting hello@souflanme.com.
Your Rights You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, unsubscribe from our email list at any time, and withdraw consent for data processing. To exercise any of these rights, contact hello@souflanme.com.
Children's Privacy Our website and products are not directed at children under 13. We do not knowingly collect personal information from children.
Security We take reasonable measures to protect your personal information. However, no method of internet transmission is 100% secure.
Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact hello@souflanme.com · souflanme.com
RETURNS & REFUNDS POLICY
Last updated: June 2026
Please read this policy carefully before purchasing. Because Souf Lanmè sells both digital products and print-on-demand physical goods, our policy reflects the nature of each product type.
Digital Products — No Refunds All digital product sales are final. Due to the immediate and intangible nature of digital downloads, we do not offer refunds once a download link has been delivered. This applies to all PDF devotionals, prayer journals, guides, and any other downloadable files.
Exceptions are made only in the following circumstances: the file is corrupted, incomplete, or cannot be opened; you were charged multiple times for the same product due to a technical error; or the product was significantly different from its description. To request a refund under these circumstances, contact hello@souflanme.com within 7 days of purchase with your order details and a description of the issue.
Print-on-Demand Products — No Returns or Exchanges All physical products are made to order through Printify and its print partners. Because each item is produced specifically for you, we do not accept returns or process exchanges if you change your mind, order the wrong size, or select the wrong color. Please review sizing charts carefully before purchasing.
Damaged or Defective Items If your item arrives damaged, defective, or significantly different from what was ordered, we will issue a free reprint or a full refund. To report an issue, contact hello@souflanme.com within 14 days of delivery with your order number, a clear photo of the item and the issue, and a brief description of the problem. We will resolve the matter promptly.
Lost in Transit If your order is confirmed lost by the carrier and has not been delivered, contact us at hello@souflanme.com and we will work with Printify to arrange a replacement or refund.
Wrong Address Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after ordering, contact us as soon as possible — we will do our best to correct it before production begins, but cannot guarantee changes once an order is in production.
Response Time We aim to respond to all enquiries within 2–3 business days.
Contact hello@souflanme.com · souflanme.com
CONTACT US
© 2026 Souf Lanmè. All rights reserved. Souf Lanmè is an independent faith and wellness brand. All devotional content is for personal spiritual enrichment and does not constitute professional theological or psychological advice.
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